Shipping and tracking
Production starts after proof approval.
Checkout refreshes exact quotes before payment. Marketing pages show delivery estimates, while carrier timing comes from the refreshed checkout quote and tracking.
Review shipping at checkout
I understand this custom print order is final after approval.
Shipping estimates
Exact delivery dates come from checkout quote refresh.
| Region | Shipping | Window | Copy |
|---|---|---|---|
| United States | $9 | 8 estimate days after proof approval | Most US calendars estimate delivery about 8 days after checkout, including proof-locked production and standard transit. |
| Canada | $15 | 11 estimate days after proof approval | Canada delivery estimates include a longer carrier window and may need provider-specific customs handling before launch. |
| Other international | $25 | 15 estimate days after proof approval | International delivery is an estimate until provider rates, destination coverage, and customs handling are verified. |
Tracking
Milestones stay customer-visible after checkout.
- Checkout startedYour cart, proof, quote, and checkout link are connected.
- PaidPayment locks the approved proof, recipient, gift note, and quoted total.
- Submitted to printerThe production package has been sent for print fulfillment.
- In productionThe calendar is being printed and prepared for shipment.
- Tracking availableCarrier tracking is available as soon as the label is created.
- DeliveredCarrier tracking shows the order was delivered.
- Needs supportA print, carrier, or delivery exception needs support review.
Support policy
Your approved calendar proof, shipping estimate, tracking, and support history stay tied to one order. If the calendar arrives damaged, incorrect, missing, or needs an address review before production, support has a documented path to help.
- Where is it?We check the latest payment, print, and carrier events before replying with the current status.
- Damaged calendarSend photos of the damaged calendar and packaging so support can review a replacement.
- Missing shipmentIf tracking says delivered but the calendar is missing, we help review the carrier and address details.
- Wrong itemSend photos of the received calendar and packing slip so support can compare it to the approved proof.